Author: Dana M. Cound ISBN: 0824785746 / 9780824785741 Year: 1992 Availability: In Stock
This book brings the reader into intimate association with a hypothetical executive of a major corporation as he begins his journey to quality. The leader’s journal reveals chaos as he worries...
Author: A.C. Rosander ISBN: 0824774663 / 9780824774660 Year: 1985 Availability: In Stock
This volume is the first and only comprehensive treatment of quality control applied specifically to the service industries.
Applications of Quality control in the Service Industries is filled with...
Author: Ronal H. Lester ISBN: 0824786580 / 9780824786588 Year: 1992 Availability: In Stock
Quality Control for Profit covers quality from an international perspective, with examples of outstanding companies as well as a full range of techniques and guidelines-integrating and coordinating ...
Author: George W. Roberts ISBN: 0824770714 / 9780824770716 Year: 1983 Availability: In Stock
The quality tools and techniques that have been employed in the manufacturing arena can also be tailored to meet the needs of the technical community. Through the correct application of quality prin...
Author: Lester Jay Wollshlaeger ISBN: 0824783891 / 9780824783891 Year: 1991 Availability: In Stock
Addressing individual effort in terms familiar to the quality professional, this book links the needs of the quality system to those of the individual-explicitly demonstrating a win/win situation of...
Author: Thomas Pyzdek ISBN: 0824784014 / 9780824784010 Year: 1991 Availability: In Stock
This book provides the vital elements from the vast body of knowledge of quality control-offering managers a timely, accessible account of this important subject.
Supplying a thorough reading list ...
Author: Adrienne Escoe ISBN: 0873894235 / 9780873894234 Year: 1998 Availability: In Stock
If you've ever felt overwhelmed by mountains of documents, this book can turn your anxiety into action. Organizations that want to be world-class must have trim, current, and accessible documents th...
Author: Robert Damelio, William Englehaupt ISBN: 0527762911 / 9780527762919 Year: 1995 Availability: Out of Stock
An Action Guide to Making Quality Happen provides proven tools and principles for managing the improvement process.
The authors chart the three stages very company goes through in a quality journey...
Author: A. Donald Stratton ISBN: 0873892518 / 9780873892513 Year: 1994 Availability: In Stock
This American success story is a direct result of quality improvement. The author explains and teaches the ideas and methodologies used in rebuilding StorageTek. The book uses many of the actual flo...
Author: Larry Moore ISBN: 0527916625 / 9780527916626 Year: 1992 Availability: In Stock
More and more Americans lack the basic reading, writing, and arithmetic skills necessary to function at an acceptable level in the world of work. They are unable to learn quality improvement tools a...
Author: George J. Kidd Jr. ISBN: 0527916552 / 9780527916558 Year: 1992 Availability: In Stock
The quality tools and techniques that have been employed in the manufacturing arena can also be tailored to meet the needs of the technical community. Through the correct application of quality prin...
Author: W.F. Drewes ISBN: 087389099X / 9780873890991 Year: 1991 Availability: In Stock
Quality Dynamics for the Service Industry is the ideal guide for every service operations manager, from front-line supervisor to CEO.....For those who suspect that their operation is not at peak per...
Author: Gerald F. Smith ISBN: 0873893948 / 9780873893947 Year: 1998 Availability: Out of Stock
A terrific reference for all industries, this book offers state-of-the-art problem-solving insights and advice for anyone trying to solve complex, real world problems. This in-depth and extremely co...
Author: Gary E. Anderson I ISBN: 0873892011 / 9780873892018 Year: 1993 Availability: In Stock
The Key to America's success as a global, technological, and economic leader is the strength of its work force. Without the stability and vitality of its work force, can American servive as the worl...
Author: George L. Miller, La Rue L. Krumm ISBN: 087389183X / 9780873891837 Year: 1992 Availability: Out of Stock
As executive align their companies to new quality paradigms, an increasing number of empowered, self-managed teams are emerging and providing the necessary quality focus from the ground floor.
Writ...
Author: John M. Ryan ISBN: 0873891236 / 9780873891233 Year: 1992 Availability: In Stock
Written for management and nonmanagement levels, this book presents a strategy for developing team oriented problem solving in total quality and just-in-time(JIT) environments. Advantages and disadv...
Author: A.C. Rosander ISBN: 0527916447 / 9780527916442 Year: 1989 Availability: Out of Stock
In this text, Dr. Rosander exposes numerous fallacies connected with the quality of services, and cuts through to the bottom line strategies and techniques that can effectively assist any service or...
Author: Frances Clark ISBN: 0077078284 / 9780077078287 Year: 1996 Availability: In Stock
Leadership for Quality takes an analytical look at practical issues that you will need to confront on a day-to-day basis when involved in quality. It tells you how to critically reflect on and asses...
Author: J.R. Taylor ISBN: 0070631603 / 9780070631601 Year: 1989 Availability: Out of Stock
Qualtiy Control procedures aren't just for product design and manufacturing any more! This extraordinary guide gives you generic procedures for applying quality control systems in all kinds of busin...
Author: Gitlow Oppenheim ISBN: 0256056803 / 9780256056808 Year: 1989 Availability: In Stock
Based on Dr. W. Edwards Deming's philosophy for the improvement of quality, productivity, and competitive position, this book is perfect for production, management science, statistics, and industria...
Author: J. Marcus Jobe, Stephen B. Vardeman ISBN: 0471159379 / 9780471159377 Year: 1999 Availability: Out of Stock
As you read through this new text, you'll discover the importance of Statistical Quaity Control(SQC) tools in engineering process monitoring and improvement. You'll learn what SQC methods can and ca...
Author: John Guaspari ISBN: 0814451306 / 9780814451304 Year: 1992 Availability: Out of Stock
Everybody says that Quality is it: the revered panacea for all corporate ills, the business obsession, the solution of solutions. Except what do you do when you've achieved Quality but it still isn't ...
Author: Dan Trietsch ISBN: 9810230311 / 9789810230319 Year: 1999 Availability: In Stock
This book covers SQC in a way that conforms with the need to minimize loss. Subjects often not covered elsewhere include: (i) measurements, (ii) determining how many points to sample to obtain relia...
Author: Harry I. Forsha ISBN: 0873891406 / 9780873891400 Year: 1992 Availability: Out of Stock
The Pursuit of Quality Through Personal Change a secret weapon in your personal quality journey as it provides you with the ammunition to change your life and improve your corporate success....
Author: Melissa G. Hartman ISBN: 0873895258 / 9780873895255 Year: 2002 Availability: Out of Stock
For decades, organizations around the world have been using quality concepts and practices to improve performance and increase productivity. Now as other organizations strive to achieve similar resu...