The quality tools and techniques that have been employed in the manufacturing arena can also be tailored to meet the needs of the technical community. Through the correct application of quality principles, research and development professionals can generate accurate and reliable data, convert scientific information into useful outputs, and significantly affect a product’s chances for success in the marketplace.
The book presents a valuable guide to the application of quality tools and techniques that professionals in the research and development environment can use to solve problems and improve the quality of their work. From inception through evaluation to final documentation, the author offers a comprehensive approach to establishing a quality program that will help focus the activities of the technical staff.
Preface
Chapter 1 : Introduction
Chapter 2 : The Idea of Quality
Chapter 3 : The Place of Research and Development in Industry
Chapter 4 : Benefits and Costs of a Quality Program
Chapter 5 : A Model for a Complete Quality Program
Chapter 6 : A Review of Quality Tools
Chapter 7 : Applying the Quality Model
In Conclusion
Index
