For those organizations striving to make improvement, Improving Performance Through Statistical Thinking presents a clear and practical explanation of statistical thinking without the typical equations and formulas. Not simply a list of tools, this book bridges the gap from concept to application by providing step-by-step guidance on how to get started on problems. In addition, case histories provide real-world examples for readers to extend to their own processes, while they learn how to implement statistical thinking in their organization. Concepts are clearly illustrated for readers to follow and extend to their own processes.
Foreword
Part I : Why is Statistical Thinking Important? Chapter 1 : Introduction Chapter 2 : Case Study : Time's Running Out
Part II : What is Statistical Thinking? Chapter 3 : Statistical Thinking Defined Chapter 4 : Improvement Using Statistical Thinking Chapter 5 : More About Variation and Data Chapter 6 : Statistical Thinking at Various Organizational Levels
Part III : How Do You Apply Statistical Thinking? Chapter 7 : A Model for Applying Statistical Thinking Chapter 8 : The Process Improvement Strategy Chapter 9 : The Problem Solving Strategy Chapter 10 : The Realized Revenue Flasco Chapter 11 : Tools Used In Statistical Thinking
Part IV : Impementing Statistical Thinking Capability Chapter 12 : Orgnizational Tips Chapter 13 : New Managment Tools to Identify Implementation Barriers Chapter 14 : Practice Scenarios
Part V : Summary
Appendix : Practice Scenarios - Think to Consider
References
