Quality Control Systems : Procedures for Planning Quality Programs

Qualtiy Control procedures aren't just for product design and manufacturing any more! This extraordinary guide gives you generic procedures for applying quality control systems in all kinds of businesses-and in every from production line right up through management levels. It shows you how to improve job performance and management decision making-and save time, work, and money while stepping up quality ar every organizational level-no matter what product or service your company sells.

Going for beyond the boundaries of other books on the subject, Quality Control Systems also covers quality control procedures for design and development work (including software design)....employee participation programs....product recall systems....source quality assurance systems..warehousing quality control systems...and more.

This multistrategy approach for implementing total quality control will help to :
• Provide systems for quality control in all types of industries-the first such book to cover service and construction companies as well as product manufacturing operations.
• Give you quality control measures for internal functions such as accounting, sales, marketing, plant engineering, inventory management, and human resources.
• Offer "lift-out" procedures you can immediately apply to your company's activities. Each procedure is complete in itself and ready to use as it.
• Bring you up to date on the latest internationally recognized standards and most recent innovations and dvelopments in the field.

Give you quality control measures for internal functions such as accounting, sales, marketing, plant engineering, inventory management, and human resources. Offer "lift-out" procedures you can immediately apply to your company's activities. Each procedure is complete in itself and ready to use as it. Bring you up to date on the latest internationally recognized standards and most recent innovations and developments in the field.

Section I : Introduction
Chapter 1 : Introduction to Industry
Chapter 2 : Quality Control: Its Origin and Modern Development
Chapter 3 : Procedures by Type of Industry

Section II : Quality Systems for Design and Development
Chapter 1 : Product Design and Development Procedure
Chapter 2 : Software Design and Development Procedure
Chapter 3 : Services Design and Development Procedure
Chapter 4 : Reliability System Procedure

Section III : Production, Provision, and Construction for Quality Control Systems
Chapter 1 : Quality Control in Industry
Chapter 2 : Quality Control System for Products
Chapter 3 : Quality Control System for Services
Chapter 4 : Quality Control System for Projects
Chapter 5 : Quality Control by Inspection System Procedure
Chapter 6 : Quality Control by Completed Item Inspection
Chapter 7 : Nonconforming Material Control Procedure
Chapter 8 : Quality Control of Change System
Chapter 9 : Calibration Control System
Chapter 10 : Quality Audit Systems

Section IV : Quality Control of Purchases
Chapter 1 : Source Quality Assurance System
Chapter 2 : Wholesaler's Quality Control System

Section V : Quality Control During Product Use
Chapter 1 : Product Recall System

Section VI : Employee Participation Programs, Quality Costs, and Just-In-Time
Chapter 1 : Employee Participation Program Quality System
Chapter 2 : Manufacturing Quality Cost System
Chapter 3 : Just-In-Time Quality Control System

Section VII : Glossary of Terms Used in Quality Reliability
Chapter 1 : Glossary

Index