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Juran's Quality Handbook, 6th Indian Edition

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Title: Juran's Quality Handbook, 6th Indian Edition
Author: J.M. Juran, Joseph A. Defeo
ISBN: 0071070893 / 9780071070898
Format: Hard Cover
Pages: 1115
Publisher: McGraw-Hill
Year: 2010
Availability: In Stock
Special Indian Edition
     
 
  • Description
  • Feature
  • Contents

The definitive quality management compendium--revised for the first time in a decade. For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
 

Juran's Quality Handbook, sixth edition covers :

Leadership--what everyone needs to know about managing for superior quality and results
Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more
Industry applications--effectively applying quality management
The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization
Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system

Contributors
Introduction to the Sixth Edition

Section I Key Concepts: What Leaders Need to Know about Quality
Chapter 1 : Attaining Superior Results through Quality
Chapter 2 : Quality`s Impact on Society and the National Culture
Chapter 3 : The Universal Methods to Manage for Quality
Chapter 4 : Quality Planning:Designing Innovative Products & Services
Chapter 5 : Quality Improvement:Creating Breakthroughs in Performance
Chapter 6 : Quality Control:Assuring Repeatable and Compliant Processes
Chapter 7 : Strategic Planning and Deployment:Moving from Good to Great
Chapter 8 : Business Process Management:Creating an Adapatable Organization
Chapter 9 : The Juran Transformation Model and Roadmap
Chapter 10 : A Look Ahead:Eco-Friendly for Environmental Sustaianability

Section II Methods and Tools: What to Use to to Attain Performance Execellence
Chapter 11 : Lean Techniques:Improving Process Efficiency
Chapter 12 : Six Sigma:Improving Process Effectiveness
Chapter 13 : Root Cause Analysis to Maitain Performance
Chapter 14 : Continuous Innovation Using Design for Six Sigma
Chapter 15 : Benchmarking:Defining Best Practices for Market Leadership
Chapter 16 : Using International Standards to Ensure Organization Compliance
Chapter 17 : Using National Awards for Excellence to Drive
Chapter 18 : Core Tools to Design,Control and Improve Performance
Chapter 19 : Accurate and Reliable Measurement Systems and Advanced Tools

Section III Applications: Most Important Methods in your Industry
Chapter 20 : Product Based Organizations
Chapter 21 : Service Based Organizations
Chapter 22 : Self Service Based Organizations
Chapter 23 : Health Care Based Organizations
Chapter 24 : Continuous Process Based Organizations
Chapter 25 : Defense Based Organizations
Chapter 26 : Empowering the Workforce to Tackle
Chapter 27 : The Quality Office: Leading the Way forward
Chapter 28 : Research & Development:More Innovation, Scarce Resources
Chapter 29 : Software and Systems Development:From Waterfall to AGILE
Chapter 30 : Supply Chain:Better,Faster,Friendlier Suppliers
Chapter 31 : Role of the Board of Directors:Effective and Efficient Governance

Appendix
Glossary
Index

 
 
 
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