Title: Juran's Quality Handbook, 6th Indian Edition Author: J.M. Juran, Joseph A. Defeo ISBN: 0071070893 / 9780071070898 Format: Hard Cover Pages: 1115 Publisher: McGraw-Hill Year: 2010 Availability: In Stock Special Indian Edition
Description
Feature
Contents
The definitive quality management compendium--revised for the first time in a decade. For more than 50 years, Juran's Quality Handbook has been the singular essential reference to quality management and engineering. The Sixth Edition--the first revision of the Handbook in 10 years--forges a new standard in tools for quality. Bringing leaders, managers, master and black belts, and engineers the most up-to-date methods, research, and tools, under the guidance of a team of the world's top experts, this authoritative resource shows how to apply universal methods for delivering superior results and organizational excellence in any organization, industry, country, or process.
Juran's Quality Handbook, sixth edition covers :
• Leadership--what everyone needs to know about managing for superior quality and results • Methods--the most effective methods and tools for attaining superior results, such as Lean, Six Sigma, Root Cause Analysis, Continuous Innovation, and more • Industry applications--effectively applying quality management • The roles of key functions--such as quality professionals, research and development, supply chain, and governance--and what they must carry out to attain superior results in an organization • Performance excellence--pragmatic roadmaps, templates, and tools to aid in developing an effective and sustainable performance excellence system
Contributors
Introduction to the Sixth Edition
Section I Key Concepts: What Leaders Need to Know about Quality Chapter 1 : Attaining Superior Results through Quality Chapter 2 : Quality`s Impact on Society and the National Culture Chapter 3 : The Universal Methods to Manage for Quality Chapter 4 : Quality Planning:Designing Innovative Products & Services Chapter 5 : Quality Improvement:Creating Breakthroughs in Performance Chapter 6 : Quality Control:Assuring Repeatable and Compliant Processes Chapter 7 : Strategic Planning and Deployment:Moving from Good to Great Chapter 8 : Business Process Management:Creating an Adapatable Organization Chapter 9 : The Juran Transformation Model and Roadmap Chapter 10 : A Look Ahead:Eco-Friendly for Environmental Sustaianability
Section II Methods and Tools: What to Use to to Attain Performance Execellence Chapter 11 : Lean Techniques:Improving Process Efficiency Chapter 12 : Six Sigma:Improving Process Effectiveness Chapter 13 : Root Cause Analysis to Maitain Performance Chapter 14 : Continuous Innovation Using Design for Six Sigma Chapter 15 : Benchmarking:Defining Best Practices for Market Leadership Chapter 16 : Using International Standards to Ensure Organization Compliance Chapter 17 : Using National Awards for Excellence to Drive Chapter 18 : Core Tools to Design,Control and Improve Performance Chapter 19 : Accurate and Reliable Measurement Systems and Advanced Tools
Section III Applications: Most Important Methods in your Industry Chapter 20 : Product Based Organizations Chapter 21 : Service Based Organizations Chapter 22 : Self Service Based Organizations Chapter 23 : Health Care Based Organizations Chapter 24 : Continuous Process Based Organizations Chapter 25 : Defense Based Organizations Chapter 26 : Empowering the Workforce to Tackle Chapter 27 : The Quality Office: Leading the Way forward Chapter 28 : Research & Development:More Innovation, Scarce Resources Chapter 29 : Software and Systems Development:From Waterfall to AGILE Chapter 30 : Supply Chain:Better,Faster,Friendlier Suppliers Chapter 31 : Role of the Board of Directors:Effective and Efficient Governance