Author: Al Switzler, Joseph Grenny, Kerry Patterson, Ron McMillan ISBN: 0070600058 / 9780070600058 Year: 2011 Availability: Out of Stock
"Hey, if you read only one 'management' book this decade...I'd insist that it be Crucial Confrontations."--from the foreword by TOM PETERS
"Revolutionary ideas...opportunities for breakthrough......
Author: Al Switzler, David Maxfield, Joseph Grenny, Kerry Patterson, Ron McMillan ISBN: 1259098532 / 9781259098536 Year: 2013 Availability: Out of Stock
From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral ...
Author: Al Switzler, David Maxfield, Joseph Grenny, Kerry Patterson, Ron McMillan ISBN: 9351340015 / 9789351340010 Year: 2013 Availability: Out of Stock
Hold anyone accountable. Master performance discussions. Get RESULTS.
Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent...
Author: Al Switzler, David Maxfield, Joseph Grenny, Kerry Patterson, Ron McMillan ISBN: 0070222924 / 9780070222922 Year: 2012 Availability: Out of Stock
Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change ha...
Author: Al Switzler, Emily Gregory, Joseph Grenny, Kerry Patterson, Ron McMillan ISBN: 9355323352 / 9789355323354 Year: 2023 Availability: In Stock
The 5 MILLION bestseller that revolutionized business communications —updated for today’s workplace Crucial Conversations gives managers and leaders the skills to ensure every conversati...