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John Kador

Total Book : 1

Effective Apology : Mending Fences, Building Bridges, and Restoring Trust
Author: John Kador
ISBN: 125900516X / 9781259005169
Year: 2011
Availability: Out of Stock

There's nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And certainly we all have occasion to apologiz...