Boardroom legend Jack Welch is widely regarded as one of the most effective CEOs in business history. Welch's groundbreaking programs--including Six Sigma and WorkOut--along with his numerous strategies on business leadership have helped transform GE into the global benchmark for maximized productivity and labor efficiency.
Now, The GE Way Fieldbook explains how you can implement the same programs that helped turn GE into a $100 billion juggernaut. Drawing from his unprecedented access to GE's top-level corridors of power--including a never-before-published full-length interview with Jack Welch--veteran business author Robert Slater packs innovative strategies, easy-to-use diagnostic exercises, detailed questionnaires, and more into the most hands-on, applications-oriented book ever written on General Electric.
How to Get Started
Why a GE Way Fieldbook?
How Does a Fieldbook Differ from Other Business Books?
What's in the Fieldbook?
How to Use the Fieldbook
The GE Revolution
Book 1 : The GE Way : A Fieldbook for Corporate Revolution
The Leadership Module
Chapter 1 : Leadership 1 : Management Is Not Complicated
Chapter 2 : Leadership 2 : Ask the Right Questions
Chapter 3 : Leadership 3 : People Are Your Greatest Asset
Chapter 4 : Leadership 4 : Reward Your Best People
The Empowerment Module
Chapter 5 : Work-Out 1 : Using the Brains of All Your Workers
Chapter 6 : Work-Out 2 : A Work-Out Instruction Guide
The Organization Module
Chapter 7 : The Boundaryless Enterprise
Chapter 8 : Learning Culture 1 : Creating the Learning Culture
Chapter 9 : Learning Culture 2 : Stealing Shamelessly
Chapter 10 : Learning Culture 3 : Learning from Your Employees
The Customer Module
Chapter 11 : Six Sigma 1 : Setting the Stage
Chapter 12 : Six Sigma 2 : Designing a Six Sigma Program
Chapter 13 : Six Sigma 3 : Putting It into Practice
Chapter 14 : Six Sigma 4 : How Six Sigma Has Worked at GE
Chapter 15 : The GE Tool Kit
Book 2 : The GE Way : The CEO in the Field
The CEO as Professor
Chapter 16 : Professor Welch Takes a Class
The CEO as Communicator
Chapter 17 : The Jack Welch Interview
Chapter 18 : The Jack Welch Speeches
Chapter 19 : The Jack Welch Letter to Share Owners, Employees, and Customers
Chapter 20 : From the Files of Jack Welch
The CEO as Strategist
Chapter 21 : Early Strategic Initiatives at GE : The 1980s
Chapter 22 : Late Strategic Initiatives : The 1990s
Chapter 23 : The Grand GE Tool Kit
The GE Way Fieldbook Time Line
Acknowledgments
Endnotes
Index
