Among the first books to focus on physician engagement during a Lean effort, Sustaining Lean in Healthcare : Developing and Engaging Physician Leadership explains how to ensure ongoing physician participation long after the consultant leaves. Dr. Michael Nelson, an early adopter of Lean in healthcare, explains how to use these synergic tools to achieve consistently high levels of quality and clinical care outcomes.
The book begins with a Lean primer that provides a firm foundation in essential Lean concepts—including value stream maps, 6S, Kanban, Heijunka, and Gemba Walks. Next, it examines how to create a physician engagement plan and covers the specific responsibilities of physician leadership through the Lean transformation. Explaining what to look for when judging success, it provides numerous examples that demonstrate how to sustain success over the long term.
Complete with tips for spotting the danger signs that might indicate your plan is off course, this book details time-tested techniques and strategies for reducing waste in healthcare. It supplies a methodology for establishing shared expectations of success with your medical team early on in the process, as well as a proven framework for simultaneous Lean deployment across multiple locations.
Acknowledgments
Introduction
Foreword
Chapter 1 : The Basics of Lean
Chapter 2 : Lean and Physician Culture
Chapter 3 : Creating a Physician Engagement Plan
Chapter 4 : The Senior Leader’s Role
Chapter 5 : Analysis and Preparation
Chapter 6 : Setting Expectations
Chapter 7 : Physician Case Studies
Chapter 8 : Keys to Sustaining Lean—A Physician Guide
Chapter 9 : Judging Lean Success The Process
Chapter 10 : A Case Study
Chapter 11 : Sustaining
Chapter 12 : PreImplementation Tools and Approaches
Chapter 13 : Implementation Tools and Approaches
Glossary
Index
About the Author
