Anybody can start a Lean transformation. That’s easy. What’s hard, is sustaining it. Detailing the process for creating a sustainable Lean transformation, this book addresses how to stay on course over the long term. It describes how top-down metrics evolve into the identification of strategic and tactical opportunities for improvement. The author describes a process that sets boundaries for decisions and teaches a data-driven methodology for making good decisions. He supplies tools for good leadership and teaches how to monitor success.
Preface
About the Author
Chapter 1 : The Encounter
Chapter 2 : The Tough Question
Chapter 3 : An Honest Answer
Chapter 4 : The Process Begins
Chapter 5 : Day 2
Chapter 6 : Metrics and More
Chapter 7 : Cascading and Catchball
Chapter 8 : Hourly Key Performance Indicators and Summation
Chapter 9 : Home Sweet Home
Chapter 10 : Wrap-Up and Some Advice
Chapter 11 : Confrontations Everywhere
Chapter 12 : When It Rains
Chapter 13 : Candor and Games
Chapter 14 : A War on Two Fronts
Chapter 15 : At Last, Some Good News
Chapter 16 : Pulling Out the Stops
Chapter 17 : The Showdown
Chapter 18 : A New Day
Chapter 19 : The Fat Lady Sings
Chapter 20 : A New Era
Epilogue
Authors's Notes
Further Readings
Index
