Retail Supply Chain Management, 2nd Edition

Retail supply chain consists of multiple segments from sales to distribution to finance. Retail manufacturers rely on a complicated web of suppliers. Customer demand and market competition today requires extreme efficiency from end to end. This book offers the retail supply chain executive with the tools needed for full strategic advantage. The new edition gives special attention to recent challenges, such as vast technological change, higher levels of customer personalization, and more global supply chains.

• Focuses on recent retailer challenge known as "omni-channeling," which refers to more customer personalization from design to delivery.
• Helps supply chain strategists implement collaborative relationships within the organization
• Helps strategists forge supply chain partnerships with more expansive chain
• Shows which tactics can improve quality and reduce costs
• Gives countless recognizable businesses as case studies

Preface
Authors

Section I : The Retail Supply Chain
Chapter 1 : Defining the Retail Supply Chain
Chapter 2 : Success in a Retail Business
Chapter 3 : Types of Retail Supply Chain Businesses
Chapter 4 : A Changing World: Moving toward Comparative Advantage
Chapter 5 : Corporate Social Responsibility, Sustainability, and the Retail Industry

Section II : Forces Shaping The Retail Supply Chain Environment
Chapter 6 : Drivers of Retail Supply Chain Change
Chapter 7 : Paths to the Customer
Chapter 8 : Supply Chain Risk
Chapter 9 : Retail Supply Chain Metrics
Chapter 10 : Meeting the Needs of Supply Chain Decision Makers

Section III : Retail Strategy and Supply Chains
Chapter 11 : Product Types- Value to the Customer
Chapter 12 : Businesses Inside the Business
Chapter 13 : Activity Systems and Process Definition
Chapter 14 : Retail Supply Chain Management - Skills Required

Section IV : Retail Supply Chain Process Improvement
Chapter 15 : Organizing to Improve Retail Supply Chain Performance
Chapter 16 : Collaboration with Supply Chain Partners
Chapter 17 : Demand-Driven Supply Chain
Chapter 18 : Product Tracking along Retail Supply Chains

Section V : Achieving Financial Sucess in The Retail Supply Chain
Chapter 19 : Understanding Supply Chain Costs
Chapter 20 : Barriers to Addressing the Root Causes for Cost
Chapter 21 : Multicompany Collaboration to Reduce Costs - Who, What, and How
Chapter 22 : Retail Return Loops
Chapter 23 : Case Application: SeaBear/Made in Washington

Glossary
Bibliography
Index