Title: Nan's Arsonist : A Six Sigma Mystery Author: Barry, Robert ISBN: 0873896262 / 9780873896269 Format: Soft Cover Pages: 320 Publisher: ASQ Year: 2004 Availability: Out of Stock
Description
Contents
The successes of Six Sigma have been well documented, but yet it still remains a daunting mystery for many who are unsure what it actually is or how it works. This book is intended to help break down those questions by explaining Six Sigma in an easy to read format, using a fun mystery story to convey the message. In this, the second book in the series, the main character Nan finds herself investigating a deadly fire. As she uses her Six Sigma skills to try and crack the case, the reader learns the many ways to apply Six Sigma methodology to help solve problems. Like the first book in the series, Nan, this book takes place in a hospital setting making it especially relevant to the healthcare industry. A truly easy-to-read and entertaining book, Nan’s Arsonist is both fun and informative, and is a great way to introduce or give a better understanding of Six Sigma to anyone.
Dramatis Personae
Chapter 1. : Emergency! Chapter 2. : Breakfast and TV News Chapter 3. : Nan Organizes Her Monday Chapter 4. : Maggie Kelly’s News Chapter 5. : Josey Walberg Introduces Herself Chapter 6. : Nan Visits the Burn Unit Chapter 7. : Sanjar Brings a Status Report Chapter 8. : Maggie Tenders Her Resignation Chapter 9. : Tailgate Meeting for the Nursing Staff Chapter 10. : Josey Writes a Draft Chapter 11. : Needle-sticks Chapter 12. : Nan Meets the HR Veep Chapter 13. : IT Head Visits Nan Chapter 14. : Jerry Miller Chapter 15. : Monday Supper with Jack, at Home Chapter 16. : Tuesday Breakfast Chapter 17. : Tuesday, First Thing Chapter 18. : Nan and Susan Beneficiate Shewan Lincoln Chapter 19. : The Fitting Chapter 20. : Nan Revisits the Burn Unit Chapter 21. : Nan Talks Six Sigma to the IT Staff Chapter 22. : The Funeral Home Chapter 23. : The Engineering Society Meeting Chapter 24. : Wednesday Morning : Makeup! Chapter 25. : Action on Stage! Chapter 26. : The Hospital in Trouble Chapter 27. : Nan Briefs Crawford and the Others Chapter 28. : What to Do with the Souvenir Chapter 29. : Settling Up with Number One Chapter 30. : Nan and Susan Talk Policy Chapter 31. : Jack’s Mad Chapter 32. : Thursday Morning at Nan’s Office Chapter 33. : The Morgani Twins and Staph Infections Chapter 34. : Getting Ready for the Press Chapter 35. : Nan’s Press Conference Chapter 36. : The Building Engineer’s Press Conference Chapter 37. : Josey’s Policy Draft Chapter 38. : The Cops! Chapter 39. : Night Court Chapter 40. : Contretemps in the Parking Lot Chapter 41. : A Professional Visit Chapter 42. : The Morgani Twins Report Chapter 43. : Alice Newcomb and the Slush Funds Chapter 44. : Friday Lunch Break Chapter 45. : Maggie’s Luncheon Chapter 46. : Crusher Interviews Nan Chapter 47. : The Denouement Chapter 48. : Lights Out Chapter 49. : The Soiree Chapter 50. : Voice Mail