The healthcare industry continues to offer process engineers ample opportunities to streamline processes. Increasing costs along with higher utilization of resources make the role of process improvement even more important. This book provides an overview of the unique and invaluable roles that process improvement specialists play in healthcare organizations. It describes, through the use of case studies, tried and true techniques. It also provides practical examples of the application of those techniques. The books explains how best to utilize the unique skills of management engineers in a healthcare setting.
About the Editor
About the Contributors
About the Reviewers
Section I : Introduction
Chapter 1 : Management Engineering : A Best Practices Guide to Industrial Engineering in Healthcare
Section II : How do Management Engineers Function?
Chapter 2 : It's Not about the Tools : The Management Engineer's Role in Achieving Significant, Sustainable Change
Chapter 3 : What IEs Need to Know about Change Management
Chapter 4 : An Overview of Management Engineering and Best Practices for Management Engineering Departments
Chapter 5 : A Case Study of a High Functioning Management Engineering Department
Chapter 6 : Budget, Cost and Performance Improvement Approaches Used by a Highly Effective ME Department
Chapter 7 : Founding a Management Engineering Consulting Firm
Section III : What do Management Engineers Do?
Chapter 8 : Instigating Change and Engaging Teams
Chapter 9 : Raising Your Project Management IQ
Chapter 10 : Workforce Management
Chapter 11 : Staffing and Scheduling
Chapter 12 : Understanding Nursing Care Models : Industrial Engineering Healthcare Book
Chapter 13 : Facilitation Techniques
Chapter 14 : Process Redesign in Healthcare
Chapter 15 : Total Quality Management and the Malcolm Baldrige Quality Award
Chapter 16 : Six Sigma
Chapter 17 : Lean in Healthcare
Chapter 18 : Operations Analysis and Operations Research
Chapter 19 : Data Collection, Analysis, and Presentation
Chapter 20 : Benchmarking
Chapter 21 : Facility Planning : The Role of the Industrial Engineer
Section IV : Decision-Making Support
Chapter 22 : Assessing the ROI and Benefits of New Technology
Chapter 23 : Information and Technology Systems Analysis, Evaluation, and Selection
Chapter 24 : RFI and RFP Process : How to Organize the Consultant Hiring Process
Section V : Fundamental Tools and Methods of The Management Engineer
Chapter 25 : Flowcharting
Chapter 26 : Value Stream Mapping the Healthcare
Chapter 27 : Statistical and Mathematical Analysis in a Healthcare Setting
Chapter 28 : Human Factors
Chapter 29 : Using Human Factors Engineering to Improve Root Cause Analysis Efforts
Chapter 30 : Throughput and Cycle Time Reduction
Chapter 31 : Simulation in Healthcare
Section VI : Addressing Current Challenges
Chapter 32 : Industrial Engineers in Public Health
Section VII : Looking to the Future
Chapter 33 : On Leaving a Legacy
Index
