Implementing TWI : Creating and Managing a Skills-Based Culture
Featuring strategies employed in Lean, this volume describes the experiences of organizations using TWI more than 60 years after the Training Within Industry program turned the U.S. into the industrial giant that won World War II. Based on their experience implementing TWI in organizations as diverse as Virginia Mason Medical Center and Donnelly Manufacturing, Shingo Prize Winners Patrick Graupp and Robert Wrona prove why many consider them the most successful TWI trainers in the world. Their hands-on manual provides the tools and templates that can turn any company?s employees into a skilled invested workforce capable of realizing unprecedented profits.
Foreword
Acknowledgments
Introduction : A Compelling Need for Skills Training
Section 1 : TWI Takes Hold in The U.S.—Again
Chapter 1 : Learning to Do Again What was Already Done Before
Chapter 2 : Tenacious at Nixon Gear, Inc.
Chapter 3 : Getting TWI to Take Root in an Organization : TWI as an Integrated Process
Section 2 : TWI’s Connection to Lean
Chapter 4 : TWI as an Integral Part of Strategic Lean : Standard Work, Continuous Improvement, Respect for People
Chapter 5 : The Role of a TWI Champion at Donnelly Custom Manufacturing
Chapter 6 : Starting Over to Get It Right at Albany International Monofilament Plant
Section 3 : TWI and Culture
Chapter 7 : Building a Culture of Competence : The Human Element of Each TWI Program
Chapter 8 : Culture Building at W.L. Gore
Chapter 9 : TWI Returns to Healthcare at Virginia Mason Medical Center
Section 4 : TWI Implementation
Chapter 10 : Applying TWI to Your Organization
Chapter 11 : A Preemptive Turnaround at Currier Plastics, Inc.
Section 5 : Expanding TWI by Leveraging JR, JI, and JM
Chapter 12 : TWI’s Problem Solving Training
Conclusion
Index
About the Authors