Title: Customer-Centered Supply Chain Management : A Link-by-Link Guide Author: Fred A. Kuglin ISBN: 0814404081 / 9780814404089 Format: Hard Cover Pages: 278 Publisher: AMACOM Year: 1998 Availability: In Stock
Description
Contents
Lead your company into the next millennium with a crystal-clear, sequential methodology that blends quality and business proces reengineering into a single, continuous flow-without sacrificing a dollar of short-term profitability! Customer-Centered Supply Chain Management gives you :
Step-by-step procedures in each chapter, so you can move forward confidently, in the most effective sequence, to the successful results you water
detailed case histories from a variety of industries and companies, allowing you to evaluate and compare different transformation strategies and understand why they succeded or failed
dozens of tables, charts, and other graphic working tools for at-a-glance information and analysis
Acknowledgements
Introduction
Chapter 1 : Customer-Centered Value Chain Management : Leading Transformation Within The Global Business of Manufacturing Chapter 2 : Business Strategy Chapter 3 : The Quality Commitment Chapter 4 : The Transformation Journey Begins : Supply Chain Management Design Chapter 5 : Inter-Enterprise Innovation : How is Your Company Positioned? Chapter 6 : Understanding The Current (As-Is) State of The Supply Chain Chapter 7 : Converting Theory Into Reality : Building The Bridge to Transform The Supply Chain Chapter 8 : Results Matter! Chapter 9 : Supply Chain Alternatives Chapter 10 : The Executive Perspective : Pulling It All Together