Theory of Constraints Handbook (Indian Edition)

The definitive guide to the theory of constraints
In this authoritative volume, the world's top Theory of Constraints (TOC) experts reveal how to implement the ground-breaking management and improvement methodology developed by Dr. Eliyahu M. Goldratt. Theory of Constraints Handbook offers an in-depth examination of this revolutionary concept of bringing about global organization performance improvement by focusing on a few leverage points of the system. Clear explanations supplemented by examples and case studies define how the theory works, why it works, what issues are resolved, and what benefits accrue, and demonstrate how TOC can be applied to different industries and situations.

Theory of Constraints Handbook covers :

• Critical Chain Project Management for realizing major improvements in delivering projects on time, to specification, and within budget
• Drum-Buffer-Rope (DBR), Buffer Management, and distribution for maximizing throughput and minimizing flow time
• Performance measures for applying Throughput Accounting to improve organizational performance
• Strategy, marketing, and sales techniques designed to increase sales closing rates and Throughput
• Thinking Processes for simple and complex environments
• TOC methods to ensure that services actions support escalating demand for services while retaining financial viability
• Integrating the TOC Thinking Processes, the Strategy and Tactic Tree, TOC measurements, the Five Focusing Steps of TOC, and Six Sigma as a system of tools for sustainable improvement.

Preface
Acknowledgments

Section 1 : What is TOC?
Chapter 1 : Introduction to TOC—My Perspective

Section 2 : Critical Chain Project Management
Chapter 2 : The Problems with Project Management
Chapter 3 : A Critical Chain Project Management Primer
Chapter 4 : Getting Durable Results with Critical Chain—A Field Report
Chapter 5 : Making Change Stick
Chapter 6 : Project Management in a Lean World—Translating Lean Six Sigma (LSS) into the Project Environment

Section 3 : Drum-Buffer-Rope, Buffer Management and Distribution
Chapter 7 : A Review of Literature on Drum-Buffer-Rope, Buffer Management and Distribution
Chapter 8 : DBR, Buffer Management, and VATI Flow
Chapter 9 : From DBR to Simplified-DBR for Make-to-Order
Chapter 10 : Managing Make-to-Stock and the Concept of Make-to-Availability
Chapter 11 : Supply Chain Management
Chapter 12 : Integrated Supply Chain

Section 4 : Performance Measures
Chapter 13 : Traditional Measures in Finance and Accounting, Problems, Literature Review, and TOC Measures
Chapter 14 : Resolving Measurement/Performance Dilemmas
Chapter 15 : Continuous Improvement and Auditing
Chapter 16 : Holistic TOC Implementation Case Studies

Section 5 : Strategy, Marketing, and Sales
Chapter 17 : Traditional Strategy Models and Theory of Constraints
Chapter 18 : Theory of Constraints Strategy
Chapter 19 : Strategy
Chapter 20 : The Layers of Resistance—The Buy-In Process According to TOC
Chapter 21 : Less is More—Applying the Flow Concepts to Sales
Chapter 22 : Mafia Offers : Dealing with a Market Constraint

Section 6 : Thinking Processes
Chapter 23 : The TOC Thinking Processes
Chapter 24 : Daily Management with TOC
Chapter 25 : Thinking Processes Including S&T Trees
Chapter 26 : TOC for Education
Chapter 27 : Theory of Constraints in Prisons

Section 7 : TOC in Services
Chapter 28 : Services Management
Chapter 29 : Theory of Constraints in Professional, Scientific, and Technical Services
Chapter 30 : Customer Support Services According to TOC
Chapter 31 : Viable Vision for Health Care Systems
Chapter 32 : TOC for Large-Scale Healthcare Systems

Section 8 : TOC in Complex Environments
Chapter 33 : Theory of Constraints in Complex Organizations
Chapter 34 : Applications of Strategy and Tactics Trees in Organizations
Chapter 35 : Complex Environments
Chapter 36 : Combining Lean, Six Sigma, and the Theory of Constraints to Achieve Breakthrough Performance
Chapter 37 : Using TOC in Complex Systems
Chapter 38 : Theory of Constraints for Personal Productivity/Dilemmas

Selected Bibliography of Eliyahu M. Goldratt
Index