Discover the power of KAIZEN to make lasting and powerful change in your organization
"Maurer uses his knowledge of the brain and human psychology to show what I have promoted for the past three decades"that continuous improvement is built on the foundation of people courageously using their creativity. Kaizen is much more than a world-class management practice; it is a technique to remove fear from our mind"s mind, enabling us to take small steps to better things. The process of change starts with awareness and desire in our minds and then leads to action and change in the physical world. Readers of this book will surely fi nd new ideas and encouragement to make improvements in personal health, performance at work, and their own well-being."
Acknowledgments
Chapter 1 : A Swift Introduction to Kaizen
Chapter 2 : Boost Morale
Chapter 3 : Cut Costs
Chapter 4 : Improve Quality
Chapter 5 : Develop New Products and Services
Chapter 6 : Increase Sales
Chapter 7 : Reduce Health-Care Expenses
Chapter 8 : When Small Steps Are Too Hard : What to Do
Appendix : Reflections on Kaizen
Notes
Index
