Train self-directed teams in just 23 high-impact sessions. With Team Training: From Startup to High Performance, any trainer can transform a traditional hierarchical department or work group into a confident, productive, fully self-directed work team. Designed for teams at any stage of development--from beginning to intermediate to advanced--Carl Harshman and Steve Phillips' 23 self-contained skill-building training modules deliver an easy-to-use lesson plan, trainer's notes, and pop-out reproducible handouts. Each module can be conducted in just 1 to 3 hours and packs all the materials and activity suggestion you need to teach team skills, spark lively group interaction, and assess ongoing team progress and performance. You also get instructions for adapting each module to fit even the tightest schedules.
Chapter 1 : Introduction
Chapter 2 : Orientation to Change
Chapter 3 : Team Profile
Chapter 4 : Overview of the Business
Chapter 5 : Communication, Listening and Feedback
Chapter 6 : Mission and Purpose
Chapter 7 : Vision and the Ideal Team
Chapter 8 : Conflict Strategies and Interest Negotiation
Chapter 9 : Team Business Meetings
Chapter 10 : Team Decision-Making
Chapter 11 : Problem-Solving
Chapter 12 : Learning Styles
Chapter 13 : Roles in the Team
Chapter 14 : Roles in the Organization
Chapter 15 : Productivity Improvement Overview
Chapter 16 : Customer Analysis
Chapter 17 : Supplier Analysis
Chapter 18 : Quality and Continuous Improvement
Chapter 19 : Process Analysis
Chapter 20 : Business Planning I
Chapter 21 : Business Planning II
