Written specifically for managers with little or no experience on the subject, Six Sigma for Managers, Second Edition, provides step-by-step guidance and examples for implementing a Six Sigma initiative.
Written specifically for today’s busy manager, Briefcase Books feature eye-catching icons, checklists, and sidebars to guide managers step by step through everyday workplace situations.
-
Updated with the latest in implementation strategies and tactics, tips from insiders in the field, and new stories and insights from the Six Sigma experiences of others
-
Clear definitions of key management terms and concepts
-
Practical advice for minimizing the possibility of error
-
Examples of successful management
-
Specific planning procedures, tactics, and hands-on techniques
Greg Brue is CEO of Six Sigma Consultants and is a master six sigma black belt.
Foreword by Mikel J : Harry
Preface
Chapter 1 : Introduction to Six Sigma
Chapter 2 : Defining Quality and Measuring Performance
Chapter 3 : The Right Way to Implement Six Sigma
Chapter 4 : Define Phase
Chapter 5 : Measure Phase
Chapter 6 : Analyze Phase
Chapter 7 : Improve Phase
Chapter 8 : Control Phase
Chapter 9 : How to Sustain Six Sigma
Chapter 10 : Six Sigma Proof Positive
Index