Pressure at work is a central concern of managers today. Most existing literature concentrates simply on the analysis and recognition of stress. This book goes one step further by showing managers how to cope with pressure in a positive way. First, the book shows the manager how to recognise and manage his or her own stress. It then considers how to manage staff under pressure, and moves into the wider realms of the organization itself, discussing the factors which create and alleviate stressful patterns of work. Throughout the book the emphasis is on managing your own stress before trying to deal with stress either in staff or the organization.
Introduction
Chapter 1 : This Book and How to Use It
Part I : The Managers Guide to Personal Survival
Chapter 2 : Pressure at Work : Good or Bad for You?
Chapter 3 : How you Create Pressure for Yourself : Mammonths in the Twentieth Century
Chapter 4 : Developing Skills for Dealing with Pressure : Facing up to Mammoths
Chapter 5 : Making Yourself Fit to Deal with Pressure : Surviving Mammoths
Part II : The Manager's Guide to Organizational Survival
Chapter 6 : Recognizing Stress in Others : Are there Mammoths in the Office?
Chapter 7 : Helping Your Staff to Manage Pressure : The Skills You Need
Chapter 8 : Reducing Unnecessary and Inappropriate Pressure : Mammoths in the Office
Chapter 9 : Making the Organization Fitter to Cope and Perform Well
Appendix 1 : Organizational Stress Management : The Way Ahead
Appendix 2 : Further Reading
Index
