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Penni McLean-Conner

Total Book : 2
 

Energy Efficiency : Principles and Practices

Author: Penni McLean-Conner
ISBN: 1593701780 / 9781593701789
Year: 2009
Availability: In Stock
The latest book by Penni McLean-Conner is an outline for utilities, government agencies and power generators for educating consumers on conservation, better resource management, and a smaller carbon...
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List Price: $ 83
Our Price: ` 4800
 

Customer Service : Utility Style

Author: Penni McLean-Conner
ISBN: 1593700539 / 9781593700539
Year: 2005
Availability: 15-30 days
Successful utility customer service leaders are providing great service while reducing costs. This primer for customer service leaders at all levels outlines successful techniques for creating a cus...
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List Price: $ 95
 
       
 
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