Author: J. M. Juran ISBN: 0873893417 / 9780873893411 Year: 1995 Availability: Out of Stock
Quality expert J. M. Juran has personally compiled an international history of managing for quality. Each stand-alone chapter is written by a renowned authority on quality, representative of diverse...
Author: Kari Tuominen ISBN: 0873894707 / 9780873894708 Year: 2000 Availability: Out of Stock
As business operations and competition become more global, companies have to rise to the challenges posed by changes in technology, products, and individual competencies. In Managing Change: Practical...
Author: Joseph N. Kelada ISBN: 0873893395 / 9780873893398 Year: 1996 Availability: In Stock
This groundbreaking book unites total quality and reengineering into one integrated management approach to positively impact an organization to survive and compete in the twenty-first century. The a...
Author: Colleen Crum with George Palmatier ISBN: 1932159010 / 9781932159011 Year: 2003 Availability: Out of Stock
Effective demand management is becoming critical to a company’s profitability. This comprehensive book provides best practice solutions that will improve overall business performance for suppl...
Author: PhD and Ginger Levin, Steven W. Flannes ISBN: 1567260926 / 9781567260922 Year: 2001 Availability: Out of Stock
For many project managers, handling people problems is the most challenging part of the job. No matter how great a team's technical expertise, interpersonal conflict and problem behavior can cause s...
Author: Mathias Kirchmer ISBN: 3540655751 / 9783540655756 Year: 1999 Availability: In Stock
Companies must confront an increasingly competitive environment with lean, flexible and market oriented structures. Therefore companies organize themselves according to their business processes. The...
Author: Ai Dunn, Peter Vervest ISBN: 3540665757 / 9783540665755 Year: 2000 Availability: In Stock
Providing a template for seizing the opportunities offfered by digital business technologies, this book presents six real-life cases to demonstrate both the power and risks involved. The authors - b...
Author: Borghoff, Remo, Uwe M.; Pareschi ISBN: 3540637648 / 9783540637646 Year: 1998 Availability: In Stock
The value of an organization is given not just by its tangible assets but also by the knowledge embodied in its employees and in its internal and external structures. While explicit knowledge can be...
Author: Brockhoff, Klaus ISBN: 3540648194 / 9783540648192 Year: 1998 Availability: In Stock
Research and development is no longer a headquarters function. More and more companies internationalize their R&D activities. The pros and cons of this approach are discussed in this book. The organ...
Author: Agostino, Brandimarte, Paolo; Villa ISBN: 354065500X / 9783540655008 Year: 1999 Availability: Out of Stock
Advanced modeling techniques are a necessary tool in order to design and manage manufacturing systems effectively. This book contains a set of tutorial chapters on topics ranging from aggregate prod...
Author: Anders G.; Tolis, Christer, Christofer; Nellborn, Nilsson ISBN: 3540652493 / 9783540652496 Year: 1999 Availability: In Stock
How can established models and methods be employed for the understanding and change of organisations? One of the key issues presented in this book is bridging the communication gap between business ...
Author: Sawik, Tadeusz ISBN: 3540649980 / 9783540649984 Year: 1999 Availability: Out of Stock
The book familiarizes the reader with the flexible assembly systems planning and scheduling issues and various operations research modelling and solution approaches. Some of the many topic highlight...
Author: Hennig-Thurau, Thorsten; Hansen, Ursula ISBN: 3540669426 / 9783540669425 Year: 2000 Availability: In Stock
The focus of marketing is shifting away from transactional marketing and toward relationship marketing. Companies are beginning to recognize the economic value of stable, long-term customer relation...
Author: Bjerre, Hougaard, Mogens, Soren ISBN: 3540431616 / 9783540431619 Year: 2002 Availability: Out of Stock
There is more and more evidence that economic effectiveness and quality in customer relations must be viewed as a separate strategic issue in marketing. The attributes of exchanges, i.e. reciprocity...
Author: Eric, Scherer ISBN: 3540640029 / 9783540640028 Year: 1998 Availability: Out of Stock
Shop floor control and namely the problem of job shop scheduling have been fields of research for a long time. However, until now no comprehensive framework on the various aspects exists. This book ...
Author: Appelrath, Hans-Jürgen, Jörg, Ritter ISBN: 3540668632 / 9783540668633 Year: 2000 Availability: In Stock
Before use, standard ERP systems such as SAP R/3 need to be customized to meet the concrete requirements of the individual enterprise. This book provides an overview of the process models, methods, ...
Author: Markus Rudolf, Michael Frenkel, Ulrich Homeel ISBN: 354067134X / 9783540671343 Year: 2000 Availability: Out of Stock
Risk Management provides an in-depth coverage of recent innovations in the science of risk management. It includes an analysis of risk classes which have until recently been ignoted by the literatur...
Author: Alan R. Hirsig, E. Gerald Meyer, W. Novis Smith ISBN: 082471587X / 9780824715878 Year: 1982 Availability: In Stock
Industrial R&D Management provides a comprehensive reference for research and development managers in industries including chemical, electronics, aerospace, petroleum, mining, and process technology...
Author: C.J.P. Farrukh, R. Phaal and D.R. Probert ISBN: 0852967683 / 9780852967683 Year: 2000 Availability: In Stock
Technology management is increasingly an important commercial consideration for managers and this innovative package will assist them to assess such activities. The package consists of an introducto...
Author: Debra W. Stewart, G. David Garson, Michael L. Vasu ISBN: 0824783344 / 9780824783341 Year: 1990 Availability: In Stock
Organizational Behavior and Public Management, Second Edition, utilizes an interdisciplinary approach to apply theory to current public management concerns.
This completely updated Second Edition...
Author: Emanuel R. Baker, Ron S. Kenett ISBN: 0824717333 / 9780824717339 Year: 1999 Availability: 2 to 3 weeks.
This timely resource employs actual examples of software process improvement from the private sector and government, demonstrating how quality systems, measurement techniques, and performance evalua...
Author: J. Kent Crawford ISBN: 1439838127 / 9781439838129 Year: 2010 Availability: 2 to 3 weeks
The second edition of this award-winning reference provides step-by-step instructions for establishing and maturing a project management office (PMO). Concise and easy to read, The Strategic Project...
Author: Dreikorn, Michael J. ISBN: 087389605X / 9780873896054 Year: 2004 Availability: Out of Stock
In The Synergy of One, author Michael Dreikorn argues that the vast majority of errors and system failures are the result of ineffective leadership. Most of the shortcomings of leadership stem from ...
Author: Richard A. Klavans, W. Bradford Ashton ISBN: 1574770187 / 9781574770186 Year: 1997 Availability: In Stock
Keeping Abreast of Science and Technology: Technical Intelligence for Business tells readers how to use their own Technical Intelligence (TI) activities to gain business advantage.
Technological ...