There are three kinds of employees: Some are Saints; they're always accountable. Some are Sinners; they're never accountable. But most are Save-ables; sometimes they make good choices, sometimes they don't. What makes the difference? Leadership without Excuses has the answers.
Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables' poor choices and excuse-making-and convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.
In order to save the Save-ables, you need to:
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Boost The Clarity And Credibility of Your High Expectations
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Reward What You Want to See More of-And Stop Tolerating What You Don't
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Promote Personal Ownership While Stretching Your People
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Tap Into Hidden Sources of Motivation
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Use Your Authority Effectively- But Wisely
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Treat Mistakes as Intellectual Capital
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Prevent Excuses Before They Happen
There's no excuse for putting up with excuses. Leadership without Excuses is for anyone who actually wants to do something about it. It's the definitive guide to taking excuses out of the system and creating an environment where accountability and performance are consistently high. With this game-changing guide, you'll stop the excuses in their tracks and put your team on the path to success.
Preface
Part I : Proven Strategies for Communicating Clear and Credible Expectations
Introduction
Chapter 1 : Equip your People for Moments of Truth and Tradeoff
Chapter 2 : Invest Excruciating Minutes to Ensure Role Clarity
Chapter 3 : Use Commander's Intent to Promote Ownership, Stretch Your People, and Align Them with Your Business Strategy
Chapter 4 : Compete for Attention
Chapter 5 : Boost the Credibility of Your High Expectations
Part II : Proven Strategies for Creating Compelling Consequences
Chapter 6 : Reward What You Want to See More of and Stop Tolerating What You Don't
Chapter 7 : Use the Other F-Word to Tap Hidden Sources of Motivation
Chapter 8 : Wield Your Biggest Stick : The Power to Take Things Away
Chapter 9 : Whnn You HaWheno Authority, Use Increased Confidence and Reduced Anxiety as Your Consequence Currency
Part III : Proven Strategies for Leading Conversations Grounded in Empirical Reality
Chapter 10 : Whet the Appetite for Truth
Chapter 11 : Prevent Excuses before They Happen
Chapter 12 : Banish the Fantasies and Fetishes that Lead to Fingerpointing
Chapter 13 : Treat Mistakes as Intellectual Capital and Give Negative Feedback That Doesn't Freak People Out
Conclusion
Index
