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Karyn Ross

Total Book : 2
 

The Toyota Way to Service Excellence : Lean Transformation in Service Organizations

Author: Jeffrey K. Liker, Karyn Ross
ISBN: 9352604369 / 9789352604364
Year: 2017
Availability: Out of Stock
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level,...
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List Price: ` 825

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How to Coach for Creativity and Service Excellence : A Lean Coaching Workbook

Author: Karyn Ross
ISBN: 1138480630 / 9781138480636
Year: 2019
Availability: 2 to 3 weeks
How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook is a self-contained workbook, in which the reader completes twenty-one days of practical exercises and activities focused...
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List Price: £ 24.99
 
       
 
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