Author: Joseph A. Michelli ISBN: 0070636761 / 9780070636767 Year: 2010 Availability: Out of Stock
WAKE UP AND SMELL THE SUCCESS!
You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create pers...
Author: Joseph A. Michelli ISBN: 007022174X / 9780070221741 Year: 2009 Availability: Out of Stock
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leade...