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John H. Fleming

Total Book : 1
 

Human Sigma : Managing the Employee-Customer Encounter

Author: Jim Asplund, John H. Fleming
ISBN: 1595620168 / 9781595620163
Year: 2007
Availability: In Stock
Six Sigma changed the face of manufacturing quality, creating excellence by reducing variance in finished goods, revolutionizing businesses, and boosting profits. Now, Human Sigma is poised to do th...
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