Jack Welch & The G.E. Way : Management Insights and Leadership Secrets of the Legendary CEO

Get inside the mind of Jack Welch, GE's bold innovator.

"Jack Welch is a genius at making all who work for him raise the level of their game. We've had some friendly differences but we always find common ground; I think he's the smartest boss I've ever had and he signs my pay checks!"
-----Tom Brokaw, Anchor and Managing Editor "NBC Nightly News with Tom Brokaw".

"If leadership is an art, then surely Welch has proved himself a master painter."
-----BusinessWeek on Jack Welch.

Jack Welch doesn't believe in sitting still. His innovative, breakthrough leadership strategies as CEO have transformed GE into a highly productive, labor-efficient powerhouse--with a staggering $200 billion-plus market capitalization. Now, at long last, senior managers and other executives can discover how to work the Welch magic on their own companies.

"Act like a leader, not a manager."
Jack Welch and the GE Way reveals the strategies and secrets that have led to Jack Welch's stunning success. Veteran international business journalist Robert Slater, given unprecedented access to Welch and other prominent GE insiders, has crafted a brilliant portrait of what makes Jack Welch tick.

"Use the brains of every worker."
Jack Welch is a man with a mission. Even though he has reached the summit of success, Welch continues to shake the cage--and GE continues to be the envy of its global competitors. Read Jack Welch and the GE Way, and learn for yourself the insights and strategies that Jack Welch used to create the most valuable corporation in history.

Preface

Part I : Act Like a Leader, Not a Manager
Chapter 1 : Embrace Change, Don't Fear It
Chapter 2 : Stop Managing, Start Leading
Chapter 3 : Cultivate Managers Who Share Your Vision
Chapter 4 : Face Reality, Then Act Decisively
Chapter 5 : Be Simple, Be Consistent, and Hammer, Your Message Home

Part II : Building the Market-Leading Company
Chapter 6 : Be Number 1 or Number 2, But Don't Narrow Your Market
Chapter 7 : Look for the Quantum Leap!
Chapter 8 : Fix, Close, or Sell : Reviving NBC
Chapter 9 : Dont Focus on the Numbers
Chapter 10 : Plagiarize--It's Legitimate : Creat a Learning Culture

Part III : Forging the Boundaryless Organization
Chapter 11 : Get Rid of the Managers, Get Rid of the Bureaucracy
Chapter 12 : Be Lean and Agile Like a Small Company
Chapter 13 : Tear Down the Boundaries

Part IV : Harnessing Your People for Competitive Advantage
Chapter 14 : Three Secrets : Speed, Simplicity, and Self-Confidence
Chapter 15 : Use the Brain of Every Worker--Involve Everyone
Chapter 16 : Take the "Boss Element" Out of Your Company
Chapter 17 : Create an Atmosphere Where Workers Feel Free to Speak Out
Chapter 18 : S-t-r-e-t-c-h! Reach for the Stars!

Part V : Push Service and Globalization for Double-Digit Growth
Chapter 19 : Grow Your Service Business--It's the Wave of the Future
Chapter 20 : Look to Financial Services to Bring in Earnings
Chapter 21 : Have Global Brains--and Build Diverse and Global Teams

Part VI : Drive Quality Throughout the Organization
Chapter 22 : Live Quality--and Drive Cost and Speed for Competitive Advantage
Chapter 23 : Make Quality the Job of Every Employee
Chapter 24 : To Achieve Quality : Measure, Analyze, Improve, and Control

Part VII : The Toughest Boss/Most Admired Manager in America
Chapter 25 : Jack Welch Deals with Adversity
Chapter 26 : Jack Welch Deals with the Next Generation

Part VIII : Jack Welch's Vision for the Millennium
Chapter 27 : Bolstering General Electric
Chapter 28 : Advice for Other Companies

Epilogue Endnotes
Index