Hundred Percenters : Challenge Your Employees to Give It Their All and They'll Give You Even More, 2nd Edition

THE NEW YORK TIMES BESTSELLER!

The groundbreaking guide to inspiring 100% performance from employees--updated with expanded research findings

In this new edition of his guide to unleashing employees' full potential, Mark Murphy explains why true employee motivation is not achieved by focusing on making your people "happy." The most effective leaders are the ones who respect their people enough to push them to deliver real results--to become Hundred Percenters.

Basing its conclusions on a detailed study of more than 500,000 leaders and employees, Hundred Percenters, Second Edition, provides the tools and techniques--and the rationale behind them--to help you create an army of employees who don't just do their best—but who also deliver results.

Acknowledgments
Introduction

Chapter 1 : Set HARD Goals
Chapter 2 : Create Accountability with Constructive Feedback
Chapter 3 : Reclaim Our Heroes with Positive Reinforcement
Chapter 4 : Shoves and Tugs
Chapter 5 : Hiring for Attitude
Chapter 6 : Word Pictures

Conclusion
Index