Coaching, Mentoring and Organizational Consultancy

• What are the key skills needed to be a successful coach, mentor or supervisor?
• How can personal development be effectively facilitated?
• What are the ethical guidelines for practicing as a coach, mentor or organizational consultant?

In the last ten years, there has been an enormous growth in the fields of coaching, mentoring and consultancy. These professions, like psychotherapy and counselling before them, are going through a phase of professionalization, with the establishment of formal standards, European bodies and standard requirements for supervision.

This book provides a response to these growing demands with sections that examine:

• Differences and similarities between coaching, mentoring and organizational consultancy
• Personal and professional development that leads to sustainable change
• Qualities, capabilities, skills and values necessary for effective coaching, mentoring and supervision
• Guidelines for practice

Divided into three parts the book first discusses the practice of coaching, mentoring and consultancy. A second section goes on to look at development and supervision of these roles whilst a third section addresses the wider issues of training, skills and capacities required in these roles. Throughout, information is presented in an accessible and user-friendly way which, whether they have previous knowledge of these areas or not, should enable readers to fully understand the benefits of the methods discussed.

Preface

Chapter 1 : Golden Threads of Practice

Section 1 : Coaching, Mentoring and Organizational Consultancy
Introduction to Section
Chapter 2 : Coaching
Chapter 3 : Mentoring and Working With Transitions
Chapter 4 : Team Coaching
Chapter 5 : Organizational Coaching and Consultancy
Chapter 6 : Creating a Coaching Culture

Section 2 : Development and Supervision
Introduction to Section 2
Chapter 7 : Development of Coaches
Chapter 8 : Supervision : Why, What and How?
Chapter 9 : The Seven-Eyed Process Model of Supervision
Chapter 10 : Group and Peer Group Supervision
Chapter 11 : Shadow Consultancy of Consultant Teams

Section 3 : The Skills and Capacities For Coaches, Mentors, Consultants and Supervisors
Introduction to Section 3
Chapter 12 : Core Skills and Capabilities
Chapter 13 : The Key Qualities and Capacities
Chapter 14 : Ethical Capacity
Chapter 15 : Working With Difference : Transcultural Capacity
Chapter 16 : Conclusion : Polishing The Professional Mirror

Appendix I : APECS Ethical Guidelines
Appendix II : EMCC Guidelines on Supervision
Appendix III : AFS Code of Ethics and Good Practice
Appendix IV : International Coach Federation Code of Ethics
Appendix V : The Deference Threshold
Resources
Feedback Request
Bibliography
Index