Building High Performance Government Through Lean Six Sigma : A Leader's Guide to Creating Speed, Agility, and Efficiency

Praise for Building High Performance Government

“Building High Performance Government is a fast read with a big message. It explains how the inevitable downsizing of governments at all levels - federal, state, local - doesn’t have to also mean fewer or lower-quality services. This book highlights viable strategies already in use today to create better alignment and greater productivity in government.”
 - Graham Richards, Former Mayor of Fort Wayne, Indiana

“Every level of government is experiencing a budget crunch these days, and that always results in slashing services. This book can help public sector leaders find another option - how to deliver on their core mission at a much lower cost.”
 - Sean O’Keefe, CEO , EADS North America, former Administrator of NASA, former Secretary of the Navy and former chancellor of Louisiana State University (LSU)

“A solid read for federal, state, and local government leaders wondering how to ‘do more, without more.’ Building High Performance Government focuses on the main things that leaders can do to help their organization get more out of each tax dollar while also improving quality and speed - an absolutely essential requirement in today’s fiscally constrained environment.”
 - David Melcher, Senior Vice President, ITT Corporation; President, ITT Defense & Information Solutions, US Army Lieut enant General (Ret.) formerly the Army’s Military Deputy for Budget and Deputy Chief of Staff for Programs in the Pentagon

Preface
Introduction : ROI of Lean Six Sigma for the Federal Government

Part 1 : How Lean Six Sigma Works in the Federal Space
Chapter 1 : Profit vs. Mission Effectiveness
Chapter 2 : Complexity and Regulations
Chapter 3 : Authority and Accountability Challenges
Chapter 4 : Initiative Overload
Chapter 5 : Incentives and Motivation

Part 2 : Thinking Strategically about Deployment in Your Organization
Chapter 6 : Business Transformation : Best LSS Practices from the Private Sector
Chapter 7 : Initiative Management
Chapter 8 : Strategy to Execution : Value Chain Optimization
Chapter 9 : Human Capital Planning
Chapter 10 : Financial Controls and Results Realization
Chapter 11 : Case Study

Epilogue
Appendix 1 : Highlights on Lean Six Sigma