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Brian Hunt

Total Book : 1
 

Designing Service Excellence : People and Technology

Author: Brian Hunt, Toni Ivergard
ISBN: 0367783746 / 9780367783747
Year: 2021
Availability: 2 to 3 weeks
The moment of truth—that instant when consumers experience and judge service quality—often decides business success. This research-driven book provides practical information on the desig...
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List Price: £ 44.99
 
       
 
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