Following the publication of Leadership in Asia: Challenges and Opportunities, the Singapore Ministry of Manpower convened a Third Executive Round table in 2010 to examine the various challenges confronting leadership renewal in the Asian business context, especially in the aftermath of the global financial meltdown and economic downturn of 2009. The intensive session, spread over two days, threw up illuminating examples and astute observations on the subject, which were peppered with thoughtful anecdotes and penetrating truths that will titillate the reader.
Involving corporate CEOs, Chief Human Resource Officers and leadership thought leaders, the leadership focus group identified four important questions that Asian leaders must address in order to succeed
at the highest level:
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Where are we going?
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How do we get there?
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What is work like when we get there?
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Who stays and who goes?
With these on their minds, they set about to pinpoint eight success factors and action domains that are crucial in leaders to enable them to navigate around the pitfalls of being a leader and a change agent in the organisations they lead. These are:
1. Creating customer-centric actions
2. Implementing strategy
3. Getting past the past
4. Governing through decision making
5. Inspiring collective meaning making
6. Capitalising on capability
7. Developing careers
8. Generating leaders
Edited by eminent leadership gurus Dave Ulrich and Robert Sutton, this book describes the valuable insights and lessons gleaned from individual leaders and the organisations they lead. A useful reference for potential leaders, corporate honchos and management experts on leadership issues in organisations within Asia, it represents a significant contribution to research on the subject in the continent, which is home to a multitude of diverse cultures, languages and beliefs, as well as the unique challenges these pose to leaders in leading their organisations.
Foreword
List of Contributors
Prologue
Chapter 1 : What Effective Leaders in Asia Know and Do
Part I : Creating Customer-centric Actions
Chapter 2 : Banking the Asian Way
Chapter 3 : Aligning Leadership For Customer Satisfaction
Chapter 4 : Principles of Customer Centricity
Chapter 5 : The Path to Empowered Empathy
Part II : Implementing Strategy
Chapter 6 : Strategic Execution
Chapter 7 : Strategic Trends on the Horizon
Chapter 8 : Small Wins and How Leaders Turn Goals into Reality
Part III : Getting Past the Past
Chapter 9 : Leadership Insights from MediaCorp
Chapter 10 : Leading Change at General Electric
Chapter 11 : Managing Strategic Change
Chapter 12 : The Challenge of Change in the Asian Context
Part IV : Governing Through Decision Making
Chapter 13 : The MediaCorp Story
Chapter 14 : Linking Decisions, Knowledge and Philosophies to Organisational Action
Chapter 15 : The Outcomes and Processes of Good Governance
Part V : Inspiring Collective Meaning Making
Chapter 16 : Leadership Through Corporate Social Responsibility
Chapter 17 : Building an Enduring Enterprise
Chapter 18 : The Organisation?s Search For Meaning
Chapter 19 : Collective Purpose
Part VI : Capitalising on Capability
Chapter 20 : Purpose-inspired Leadership
Chapter 21 : Corporate Culture
Chapter 22 : Multiculture versus Company Culture
Part VII : Developing Careers
Chapter 23 : Developing World-class Leaders at General Electric
Chapter 24 : Career Development in IBM: A Whole-of-Company Approach
Chapter 25 : The Real Superstars
Chapter 26 : Leaders Who Coach Individuals and Design Organisation Career Processes
Part VIII : Generating Leaders
Chapter 27 : In the Company of Leaders: IBM?s Approach to Future-ready Leadership Development
Chapter 28 : Developing Leaders in Asia
Chapter 29 : Leadership Transition
Epilogue
Chapter 30 : Essentials of Excellence
Index
