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Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score explains how to:
- Identify strengths, weaknesses, opportunities, and threats.
- Design data collection strategies.
- Link the scorecard to other systems in an organization.
- Develop a performance index.
- Avoid the top 10 measurement mistakes.
- In addition, case studies of actual scorecard implementation in different sectors, such as manufacturing, service, support, and government are included.
