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Quality Circles : An extraordinarily powerful strategy that improves quality, morale, productivity, and profits
This concept has created a worldwide sensation and has been proven in organizations where employees and managers learn to apply their ingenuity and creativeness in solving a wide range of problems. This valuable book provides extensive coverage on:
- Why, how, and when an organization should develop quality circles.
- Program development, startup, and operations.
- Building management and union understanding and support.
- How to properly measure results.
- Potential obstacles to avoid.
- And many more elements and techniques for ensuring success and improving quality and productivity.
