Title: Project Management Lessons Learned : A Continuous Process Improvement Framework Author: Mel Bost ISBN: 103209527X / 9781032095271 Format: Soft Cover Pages: 236 Publisher: Auerbach Year: 2021 Availability: 2 to 3 weeks
Description
Contents
Lessons Learned is an important phase in project management. This is when organizations can pave the way for future project success by documenting mistakes so they are not repeated and recording best practices so they are repeated. This book covers the important role a project management office (PMO) plays in promoting lessons learned. Project managers learn how to improve processes by applying lessons learned. The book emphasizes "actionability," or producing a process improvement that can be acted upon by anyone in the PMO or project team.
Preface
Chapter 1 : Introduction to Processes and Projects as Key Facilitators of Modern Life Chapter 2 : Understanding and Empowering the Program Management Office (PMO) and Its Influence on Project Lessons Learned Chapter 3 : What Do I Do If My PMO Can’t Execute? Chapter 4 : Avoiding Disruption of the PMO by Accidental Adversaries Chapter 5 : Identifying and Applying Lessons Learned Chapter 6 : What Is "Leverage" and How Can Project Managers Use It to Their Advantage? Chapter 7 : The Importance of Reflection and Changing Attitudes in Lessons Learned Chapter 8 : The Best Time to Document Project Lessons Learned Chapter 9 : The Actual Cost to Your PMO for Not Capturing and Sharing Project Lessons Learned Chapter 10 : Applying Project Lessons Learned as a Best Practice for Your Organization Chapter 11 : Understanding and Using the New Project Framework Chapter 12 : Recognizing and Using Different Perspectives Chapter 13 : Dilemmas and Choices Faced by Project Managers Chapter 14 : Identifying Valuable Candidates for Project Lessons Learned Chapter 15 : Using the Project Framework to the Benefit of Enterprise Risk Management Chapter 16 : The Tremendous Impact of Role Models on Project Management Leadership Chapter 17 : Facilitating a Closer Connection : Lessons Learned, Risk Management, and Knowledge Management Chapter 18 : Using the Project Framework to Facilitate Technology Development in Projects Chapter 19 : Using Facilitation and Reframing toward Project Process Improvement Chapter 20 : Avoiding Traps Where Structure Influences Behavior Chapter 21 : Lessons Learned from the Application of Organizational Dynamics to the Business Continuation and Emergency Response Environment Chapter 22 : The Sustainability Imperative Chapter 23 : Conclusions Chapter 24 : Summary
Appendix 1 : Project Lessons Learned Template
Appendix 2 : A Layman’s Guide to Reinforcing and Balancing Loop Behavior and the Resulting Systems Archetypes
Appendix 3 : Systems Thinking and Organizational Dynamics Example - Teen Drivers
Appendix 4 : Project Lessons Learned from the Panama Canal Experiences
Appendix 5 : Capability Maturity Model Background and Levels of Maturity
Appendix 6 : Research as a Major Process
Appendix 7 : Scenarios Where Lessons Learned Can Positively Impact Performance and Outcomes
Epilogue
Glossary
References