Tab Article
	Foreword
	Foreword
	Preface
	Acknowledgements
	
	Chapter 1 : Introduction : Objectives of Case Studies
	Chapter 2 : Drum Project : An Introduction
	Chapter 3 : White Paper : KPI Methodology
	Chapter 4 : White Paper : Consumer Satisfaction Survey Process for Indian Electricity Utilities
	Chapter 5 : Case Study : High Voltage Distribution System(HVDS) Implementation in BESCOM and MGVCL
	Chapter 6 : Case Study : Reduction in Distribution Transformer Failure Rate in BESCOM
	Chapter 7 : Case Study : Installation of 11 KV, 0.6 MVAR Line Capacitors on 11 KV Feeders in MSEDCL, BESCOM and MGVCL
	Chapter 8 : Case Study : Replacement of Electromechanical Meter with Electronic Meters in MSEDCL
	Chapter 9 : Case Study : Installation of Auto Reclosures on 11 KV Feeders in BESCOM
	Chapter 10 : Case Study : Installation of Fault Passage Indicators at BESCOM, MSEDCL and MGVCL
	Chapter 11 : Case Study : Remote Monitoring of Reliability Indices in BESCOM
	Chapter 12 : Case Study : Load Research in BESCOM
	Chapter 13 : Case Study : Effects of Harmonic Distortions in the Distribution System of BESCOM
	Chapter 14 : White Paper : Alternate Business Models and Implementation of a Franchisee
	Chapter 15 : Case Study : Land Acquisition for Sub-stations in MSEDCL
	Chapter 16 : Case Study : Behavioral Training for Employees in BESCOM, MSEDCL and MGVCL
	Chapter 17 : White Paper : Smart Grid Vision for India's Power Sector
	
	Acronyms
	Contributors
	Drum Key Contacts