A powerful program for building new levels of Six Sigma excellence into every process, product, or service
Design for Six Sigma (DFSS) allows managers to customize and improve upon Six Sigma, the most renowned, effective business improvement system of the past decade. What is Design for Six Sigma?, the step-by-step user's guide to DFSS, details everything you need to know to seamlessly introduce DFSS to your firm's quality initiative, including:
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The primary elements of a DFSS project, with specific actions managers must take to implement each effectively
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The timeline of DFSS, from identifying and clarifying what will be worked on to testing and deploying the new process, product or service
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Questions you should ask yourself before making the move to DFSS
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Primary tools and approaches used on virtually every DFSS project, from Kano Analysis to Quality Function Deployment (QFD), Capability Analysis, and more
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Practical tips for managers championing a DFSS effort as well as teams executing the project
A wide range of industries and companies now rely on Six Sigma methods and principles to boost productivity, realize dramatic cost savings, and create true customer delight. What is Design for Six Sigma? reveals how and why DFSS can help you move beyond Six Sigma, transforming change from a nuisance into a core competency and increasing your assurance that each product, service, or process your firm introduces is customer focused, defect free, and financially successful.
Chapter 1 : Beyond Six Sigma
Chapter 2 : Design it Right the First Time : The Impact of DFSS
Chapter 3 : Six Sigma Basics
Chapter 4 : The Process behind the Acronym
Chapter 5 : How to Apply DFSS
Chapter 6 : Process Design and Redesign for DFSS
Chapter 7 : The DFSS Toolkit : Designing What the Customers Really Want
Chapter 8 : A Note to Managers : How You Can Help Lead the DFSS Process
Chapter 9 : A Note to DFSS Team Members
Glossary of Six Sigma Terms
