Illustrations
Tables
Acknowledgments
Chapter 1 : To Survive-Act Now!
Chapter 2 : Develop Your Own Survival Plan
Chapter 3 : The Ten Key Survival Factors
Chapter 4 : Benchmark Your Performance
Chapter 5 : Understand Your Business Processes
Chapter 6 : Don’t Do It Again and Again
Chapter 7 : The Downsizing Trend
Chapter 8 : Reengineer Your Business
Chapter 9 : Obliterate, Then Automate
Chapter 10 : Empower Your Team
Chapter 11 : Pay for Skills and Performance
Chapter 12 : An Action Guide for Survival
Chapter 13 : Tomorrow, Tomorrow, Tomorrow
Notes
Suggested Readings
Index
