The Six Sigma Way Team Fieldbook : An Implementation Guide for Process Improvement Teams

A Hands-On Implementation Guide to the Bestselling The Six Sigma Way

Six Sigma is today's most talked-about, and successful, business improvement initiative. The Six Sigma Way Team Fieldbook goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them--boosting performance, reducing costs, and/or increasing customer satisfaction.

Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, The Six Sigma Way Team Fieldbook covers dozens of essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including:

• What a Six Sigma project team needs to know before it gets started
• A five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control)
• When and how to use thirty-five six sigma improvement tools and techniques

Preface

Part I : What a Six Sigma Project Team Needs to Know Before It Gets Started
Chapter 1 : The Six Sigma System
Chapter 2 : Three Ways to Six Sigma
Chapter 3 : Organizing for Six Sigma
Chapter 4 : Selecting Winning Six Sigma Projects
Chapter 5 : A Basic Toolkit for Team Leaders

Part II : Leading a Six Sigma Project Team Through DMAIC

The Define Stage
Chapter 6 : Define the Opportunity
Chapter 7 : Power Tools for "Define"
Chapter 8 : Coming Together as a Team

The Measure Stage
Chapter 9 : Measuring Process Performance
Chapter 10 : Power Tools for "Measure"
Chapter 11 : Guiding the Six Sigma Team in the Measure Stage

Tha Analyze Stage
Chapter 12 : Analyzing Data and Investigating Causes
Chapter 13 : Power Tools for "Analyze"
Chapter 14 : Normal Data and Team Norms

The Improve Stage
Chapter 15 : Improving the Process
Chapter 16 : Power Tools for "Improve"
Chapter 17 : "At Last We're a Team!"

The Control Stage
Chapter 18 : Control and Process Management
Chapter 19 : Power Tools for "Control"
Chapter 20 : Guiding Your Team in the Control Stage
Chapter 21 : Six Sigma Process Design/Redesign

Index