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The Sales Quality Audit

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Title: The Sales Quality Audit
Author: George A. Smith
ISBN: 0873893379 / 9780873893374
Format: Soft Cover
Pages: 94
Publisher: ASQ
Year: 1995
Availability: Out of Stock
     
 
  • Description
  • Contents

The Sales Quality Audit is the first book to apply proven quality auditing methods to the sales function. Author George A. Smith provides you with a practical, low-cost way to evaluate the quality for your sales processes. Create a powerful sales management program by using the sales auditing guidelines and worksheets to identify and prioritize improvement opportunities.

Preface
Introduction

Chapter 1. : Keys to World-Class Selling
Chapter 2. : Quality Assurance for Sales
Chapter 3. : Developing a Performance Standard for Sales
Chapter 4. : The Sales Quality Assurance Standard for Sales
Chapter 5. : Conducting the Sales Quality Audit
Chapter 6. : Using Audit Results

References
Index

 
 
 
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