The Real Value of Training gives you the tools not only to prove that your program will deliver solutions; it goes one step further, so you can explain exactly how much it will deliver. Presented by training ROI expert Ron Stone, The Real Value of Training offers an 11-step process for qualitatively and quantitatively measuring the value of training.
Stone's methodology brings ROI to a new level of scrutiny and credibility by helping you successfully:
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Collect critical performance data
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Analyze results and adjust for causal influence and sustained impact
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Assign a monetary value to business-outcome data
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Calculate the fully loaded cost of the solution design
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Calculate the ROI and its level of quality
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Predict and quantify performance improvement
Using Stone's groundbreaking methods, you will create a training program that is powerful but flexible enough to refocus at a moment's notice, so it remains aligned with the organization's interests, no matter what happens?whether it's another economic meltdown or a shift in business strategy.
Take your training ROI to a new level of credibility! With The Real Value of Training, you have everything you need to verify that your training solution is directly aligned with business strategy and to determine and communicate its ultimate value to the organization.
Acknowledgments
Introduction
Chapter 1 : Talking about Performance Results
Chapter 2 : Stone's Measurement and ROI Process : A View from Above
Chapter 3 : Begin on the Right Foot : Partner to Create a Measurement Strategy
Chapter 4 : Collect Relevant Performance Data
Chapter 5 : Analyze Results and Adjust for Causal Influence
Chapter 6 : Analyze Results and Adjust for Sustained Impact
Chapter 7 : Go/No-Go : Assign a Monetary Value to Business Outcome Data
Chapter 8 : Calculate the Fully Loaded Cost of the Solution Design
Chapter 9 : Calculating the Return on Investment and Assessing the Quality of ROI
Chapter 10 : Measuring the Contribution of Solutions : Alternatives to ROI
Chapter 11 : Communicate the Results
Chapter 12 : Opportunity Forecasting : Predicting Performance Improvement and ROI
References
Index
