Hailed as ?the Quality Prophet? by BusinessWeek, Subir Chowdhury is the long-established global authority on the critical importance of quality and how to achieve it with Design for Six Sigma (DFSS). Now, he takes it to the next level by showing you how to build quality into the DNA of your entire organization.
In his bestselling book , Chowdhury introduced his next-generation management system?LEO. In The Power of LEO, he describes how continuous focus on quality improvement can revolutionize any process?from manufacturing operations to managerial decision making. The secret is to cease delegating the responsibility of quality to specific teams or departments and permanently lodge it within the core of an organization?s culture.
Preface
Chapter 1 : Introducing Leo
Chapter 2 : Leo at Work
Chapter 3 : Putting Out Fires
Chapter 4 : Fixing the Flow
Chapter 5 : Commanding the Future
Chapter 6 : Listening Hard
Chapter 7 : Enriching the Product
Chapter 8 : Don?t Compromise; Optimize!
Chapter 9 : An All - Out Leo Deployment
Chapter 10 : The Quality Mindset
Index
Acknowledgments
