The McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet accessible guide explores 10 essential Six Sigma tools for manufacturing along with other core components of a Six Sigma program.
Acknowledgments
Chapter 1 : Introduction to Six Sigma
Chapter 2 : How to Get Started with Six Sigma
Chapter 3 : Some Statistics
Chapter 4 : Business Metrics for Six Sigma
Chapter 5 : Searching for Projects and Developing a Portfolio
Chapter 6 : From Portfolio to Projects and Plans
Chapter 7 : Define Phase
Chapter 8 : Measure Phase
Chapter 9 : Analyze Phase
Chapter 10 : Improve Phase
Chapter 11 : Control Phase
Chapter 12 : Sustaining Six Sigma and Spreading the Success
Chapter 13 : Design for Six Sigma
Chapter 14 : Growing Beyond Six Sigma
Final Exam
Answer Keys for Review Questions
Index