- Description
- Feature
- Contents
Integrated Enterprise Excellence(IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report;when and how to report it;how to interpret and us e the results to establish goals;how to orchestrate work activities;and how to develop starategies that are consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.
This book discusses how the application of IEE methods,tools and techniques can overcome the enterprise management challenges of the twenty-first century and the limitations of traditional business measurements systems.
Foreword
Preface
PART I : INTEGRATED ENTERPRISE EXCELLENCE MANAGEMENT SYSTEMS AND E-DMAIC
Chapter 1 : Background
Chapter 2 : Creating an Integrated Enterprise Excellence Systems
Chapter 3 : Enterprise Define-Measure-Analyze-Improve-Control (E-DMAIC)
PART II : IMPROVEMENT PROJECT ROADMAP: DEFINE PHASE
Chapter 4 : P-DMAIC - Define Phase
Chapter 5 : P-DMAIC - Team Effectiveness
PART III : IMPROVEMENT PROJECT ROADMAP: MEASURE PHASE
Chapter 6 : P-DMAIC - Measure Phase (Plan Project and Metrices): Voice of the
Customer and In-Process Metrices
Chapter 7 : P-DMAIC - Measure Phase (Plan Project and Metrices): Project Plan
Chapter 8 : Response Statistics, Graphical Representations and Data Analyses
Chapter 9 : Implementing the IEE System
Appendix
List of Acronyms and Symbols
Glossary
References
Index
