A noted expert on cutting-edge management trends and practices details a practical, step-by-step method to create a truly empowered work force. This techniques is based on setting clear goals, empowering people, and measuring the right results. Relates the story of a management team in a fictional company as they take their downsized distracted company to new and productive heights by following the GEM principles' six steps.
Preface
Chapter 1. : Doing More with Less: The Management Challenge of the Nineties
Chapter 2. : A Better Way of Working
Chapter 3. : The Three Management Styles
Chapter 4. : That’s Not Empowerment: How Mangers¯and Companies¯Delude Themselves
Chapter 5. : The First Step¯Fault Tolerance
Chapter 6. : The Second Step¯ Building Trust
Chapter 7. : The Third Step¯Vision
Chapter 8. : The Fourth Step¯Setting Goals
Chapter 9. : The Fifth Step¯Measurement
Chapter 10. : The Sixth Step¯Motivation
Chapter 11. : Empowering
Chapter 12. : Managing Change
Chapter 13. : Applying GEM to Your Business
Chapter 14. : Making a Personal Commitment
