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The Customer and Supplier Innovation Team Guidebook

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Title: The Customer and Supplier Innovation Team Guidebook
Author: Patrick Norausky
ISBN: 0873894308 / 9780873894302
Format: Hard Cover
Pages: 256
Publisher: ASQ
Year: 2000
Availability: In Stock
     
 
  • Description
  • Contents

This practical "how-to" book is an outgrowth of a series of lectures and workshops over the past six years by a renowned expert in the field. As a first-of-a-kind book on this topic, it emphasizes the importance of the customer-supplier innovation team as a key means to gaining a competitive advantage. The reader is provided with a practical approach to identifying, creating and operating customer and supplier innovation teams. Chapters are arranged to enable the reader to learn the basic points and retain techniques by working through self-instructional exercises.

List of Illustrations
Preface
Acknowledgments

Chapter 1 : There is a Better Way
Chapter 2 : The Best Way to Compete
Chapter 3 : Finding the Right Talent
Chapter 4 : Determining Innovation Focus
Chapter 5 : Creativity and the Team
Chapter 6 : Innovation for Payoff
Chapter 7 : Operating the Team
Chapter 8 : Reward System and Refurbishment
Chapter 9 : Results

Appendix
Bibliography
Index

 
 
 
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