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The Complete Guide to CQA

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Title: The Complete Guide to CQA
Author: Stephen M. Baysinger
ISBN: 093001135X / 9780930011352
Format: Soft Cover
Pages: 442
Publisher: Quality Publishing
Year: 2000
Availability: Out of Stock
  • Description
  • Contents

This book covers most of the 2004 ASQ Body of Knowledge for the Certified Quality Auditor. Use this book to help prepare for the CQA exam and as a resource in your professional library.

Preface and Acknowledgements

Part I : General Knowledge, Professional Conduct, And Ethics Audit Administration
Chapter 1 : General Knowledge
Chapter 2 : Ethics and Professional Conduct
Chapter 3 : Audit Administration

Part II : Audit Preparation
Chapter 4 : Audit Plan Preparation and Documentation
Chapter 5 : Audit Team Member Selection Criteria
Chapter 6 : Sources of Authority
Chapter 7 : Requirements Against Which to Audit
Chapter 8 : Importance and Utility of Quality Documentation
Chapter 9 : Checklists
Chapter 10 : Development of Data Collection Methods
Chapter 11 : Audit Plan

Part III : Audit Performance
Chapter 12 : Conducting the Entrance Meeting
Chapter 13 : Audit Team Management
Chapter 14 : Audit Implementation
Chapter 15 : Audit Analysis
Chapter 16 : Exit Meeting

Part IV : Audit Reporting, Corrective Action, and Closure
Chapter 17 : Reporting
Chapter 18 : Corrective Action and Follow-Up
Chapter 19 : Closure

Part V : Auditing Tools and Techniques
Chapter 20 : Auditing Techniques
Chapter 21 : Auditing Tools

Appendix List of Tables
Appendix A : Quality Procedures Examples
Appendix B :Quality Manual Examplen Myria Aircraft Company
Appendix C : Glossary of Standard Auditing Terms and Definitions
Appendix D : Quality System Audit Checklist
Appendix E : The ISO 9000 Registration Process
Appendix F : ANSI Standard N45.2 (Quality Assurance Program for Nuclear Power Plants)
Appendix G : Electronic Document Management Technology
Appendix H : NASA's Supplier Process-Product Integrity Audit (SPPIA)
Appendix I : Control Charts
Appendix J : Statistical Analysis of Process Capability Data
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