Title: The Best on Quality : Targets,Improvements,Systems, IAQ Book Series Vol. 5 Author: John D. Hromi ISBN: 0873892860 / 9780873892865 Format: Hard Cover Pages: 378 Publisher: ASQ Year: 1995 Availability: In Stock
Description
Contents
Volume 5 of The Best on Quality series reports on national and international quality award activities that help foster quality growth.
Among the renowned contributors to this volume include: Yoshi Kondo, Hitoshi Hume, Shoichi Schimizu, Raymond Wachniak, A. Blanton Godfrey, William Golomski, Kenneth E. Case, John A. Goldsmith, Roy Knowles, Kenneth S. Stephens, Alain-Michel Chauvel, and Tito Conti.
Preface
About the Editor
Acknowledgments
Introduction: The IAQ National and International Quality Awards Project
Section I : IAQ Project Papers Chapter 1 : The Deming Prize Chapter 2 : American Quality Awards: Profiles in Excellence Chapter 3 : The Malcolm Baldrige National Quality Award: Seven Years of Progress, 7000 Lessons Learned Chapter 4 : Federal Quality Institute Awards for Federal Government Groups and Employees Chapter 5 : NASA Excellence Award for Quality and Productivity Chapter 6 : IIE Awards for Excellence in Productivity Improvement Chapter 7 : RIT/USA TODAY Quality Cup Award for Individuals and Teams Chapter 8 : The European Quality Award Chapter 9 : The British Quality Award Scheme Chapter 10 : The Scandinavian Quality Awards Chapter 11 : Prix Qualite France Chapter 12 : The Italian FONTI Quality Award for Small/Medium-Size Service Companies Chapter 13 : Developing a National User-Friendly Certification and Awards Scheme Chapter 14 : Preliminary Information on the Union for Czech and Slovak Quality Awards Chapter 15 : Report on the Argentine National Quality Award Program Chapter 16 : National Quality Awards: A Developing Country Perspective Chapter 17 : A Critical Review of Methods for Quality Awards and Self-Assessment
Section II : Other Papers Dealing With Quality Awards Chapter 18 : The Australian Quality Awards Chapter 19 : Quality Award Criteria Signpost the Way to Excellence in Quality Performance Chapter 20 : The Israeli Quality Award
Section III : Localized Quality Awards Chapter 21 : Designing and Implementing a State Quality Award Chapter 22 : How New York Launched a State Quality Award in 15 Months
Appendix A : State Quality Awards in Place
Appendix B : Foreign Quality Awards in Place
Appendix C : The International Academy for Quality
Index