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The Baldridge Award for Education : How to Measure and Document Quality Improvement

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Title: The Baldridge Award for Education : How to Measure and Document Quality Improvement
Author: Jerry Arcaro
ISBN: 1884015751 / 9781884015755
Format: Soft Cover
Pages: 160
Publisher: St. Luice
Year: 1995
Availability: In Stock
     
 
  • Description
  • Contents

Unlike other books dealing with quality initia-tives that force education professionals to apply business techniques to education, The Baldrige Award for Education is the first book designed specifically for education and education professionals. This one-of-a-kind handbook outlines the Malcolm Baldrige National Quality Award categories created to meet education's unique requirements.As a tool that education professionals can use to positively affect and ensure the success of their quality initiative, this book offers the processes and methods that can be implemented on a district-wide, school-wide, department-wide, or organization-wide basis. The data collection and analysis techniques described in this reference provide education professionals with the information needed to avoid the common causes of failure of quality initiatives.The data collection and data analysis techniques provided in this unique book are processes that education professionals use during their normal work day. These processes were developed to ensure total participation in the district's, school's, department's, or organization's quality initiative.The Baldrige Award for Education can easily be used by any education professional, whether participating in the award or not. Administrators are currently using this book to measure and document the added value of their quality. Support functions are using the system to help staff develop an internal customer focus. In addition, teachers are using the system on a department-wide basis to better meet education's specialized requirements.

Preface
The Author

Chapter 1 : Malcolm Baldrige National Quality Award
Chapter 2 : Analysis of Current Environment
Chapter 3 : Moving Forward
Chapter 4 : Why Should Schools Implement the Baldrige Assessment Process?
Chapter 5 : Total Quality Schools
Chapter 6 : Master Forms
Chapter 7 : Case Study

Appendix : 1993 Total Quality Schools Model

 
 
 
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