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The ASQ Auditing Handbook, 4th Edition

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Title: The ASQ Auditing Handbook, 4th Edition
Author: J.P. Russell
ISBN: 8174890270 / 9788174890276
Format: Hard Cover
Pages: 400
Publisher: ASQ/Infotech
Year: 2014
Availability: In Stock
Special Indian Edition Priced at Rs.1295/-. FREE Shipping with in India.
     
 
  • Description
  • Contents

This handbook supports the quality auditor Body of Knowledge (BoK), developed for the ASQ Certified Quality Auditor (CQA) program. This fourth edition addresses new and expanded BoK topics, common auditing (quality, environmental, safety, and so on) methods, and process auditing. It is designed to provide practical guidance for system and process auditors. Practitioners in the field provided content, example audit situations, stories, and review comments as the handbook evolved.

New to the fourth edition are the topics of common and special causes, outliers, and risk management tools. Besides the new topics, many current topics have been expanded to reflect changes in auditing practices since 2004 and ISO 19011 guidance, and they have been rewritten to promote the common elements of all types of system and process audits.

The handbook can be used by new auditors to gain an understanding of auditing. Experienced auditors will find it to be a useful reference. Audit managers and quality managers can use the handbook as a guide for leading their auditing programs. The handbook may also be used by trainers and educators as source material for teaching the fundamentals of auditing.

List of Figures and Tables
Foreword
Notes to the Reader
Acknowledgments
Overview

Part I : Auditing Fundamentals
Chapter 1 :
Types of Quality Audits/Part IA
Chapter 2 : Purpose and Scope of Audits/Part IB
Chapter 3 : Criteria of Audit Against/Part IC
Chapter 4 : Roles and Responsibilities of Audit Participants/Part ID
Chapter 5 : Professional Conduct and Consequences for Auditors/Part IE

Part II : Audit Process
Chapter 6 :
Audit Preparation and Planning/Part IIA
Chapter 7 : Audit Performance/Part IIB
Chapter 8 : Audit Reporting/Part IIC
Chapter 9 : Audit Follow-up and Closure/Part IID

Part III : Auditor Competencies
Chapter 10 :
Auditor Characteristics/Part IIIA
Chapter 11 : On-Site Audit Resource Management/Part IIIB
Chapter 12 : Conflict Resolution/Part IIIC
Chapter 13 : Communication and Presentation Techniques/Part IIID
Chapter 14 : Interviewing Techniques/Part IIIE
Chapter 15 : Team Dynamics/Part IIIF

Part IV : Audit Program Management and Business Applications
Chapter 16 :
Audit Program Management/Part IVA
Chapter 17 : Business and Financial Impact/Part IVB

Part V : Quality Tools and Techniques
Chapter 18 :
Basic Quality and Problem-Solving Tools/Part VA
Chapter 19 : Process Improvement Techniques/Part VB
Chapter 20 : Basic Statistics/Part VC
Chapter 21 : Process Variation/Part VD
Chapter 22 : Sampling Methods/Part VE
Chapter 23 : Change Control and Configuration Management/Part VF
Chapter 24 : Verification and Validation/Part VG
Chapter 25 : Risk Management Tools/Part VH

Appendix A : ASQ Code of Ethics
Appendix B : Notes on Compliance, Conformance, and Conformity
Appendix C : Example Guide for Technical Specialists (of Subject Matter Experts)
Appendix D : The Institute of Internal Auditors Code of Ethics
Appendix E : History of Quality Assurance and Auditing
Appendix F : Certified Quality Auditor Body of Knowledge
Appendix G : Example Audit Program Schedule
Appendix H : Example Third-Party Audit Organization Forms
Appendix I : Example Audit Reports
Appendix J : Product Line Audit Flowchart
Appendix K : First, Second, and Third Edition Contributors and Reviewers
Notes
Glossary
Index

 
 
 
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